Baja Bound! What You Need to Know About Roadside Assistance in Mexico


Are you planning a road trip through the stunning and rugged Baja Peninsula of Mexico? You’ll want to make sure you know all your options for roadside assistance while you’re on your journey. In this blog post, we’ll cover the different types of roadside assistance available in Baja, Mexico, so you can plan your trip with confidence. From Green Angels to tow trucks and local resources, you’ll be prepared for anything that comes your way! Read on to learn more about roadside assistance in Baja, Mexico.

Table of Contents


  • Phone Number: 911 – Emergency Assistance
  • Phone Number: 078 – Tourist Assistance Hotline

Green Angels Roadside Assistance:

  • Phone Number: 01-800-990-3900 Tijuana, Ensenada, & El Hongo toll roads
  • Phone Number:  1-800-888-0911 Tijuana, Tecate toll roads

Tourist Assistance Hotline 078

This state toll-free number main objective is offer accurate and timely information from the state of Baja, California to the tourist entering to the same, providing information that allows knowing all the activities and tourist destinations that our region offers. At the same time, timely assistance is provided to support any emergency related to the tourist during his stay in the state.

  • Website: Assistance 078
  • Phone Number: 078
  • Toll-Free Number is available from 6:00 a.m. to 6:00 p.m.

Green Angels Roadside Assistance

The Green Angels (Angeles Verdes) are an incredible asset on Mexico’s roads. They patrol the Mexican highways and byways in green and white trucks and offer free roadside assistance to anyone who needs it. They are not only mechanics but can offer helpful advice for those touring Mexico and provide information about tourist destinations.

If you find yourself in a bind on the road, the Green Angels will come to your aid free of charge, offering labor, service, and even towing services. Parts or gas may be available for a fee, but the help they provide is invaluable. They also can provide emergency help if you are involved in an accident, have a flat tire, run out of gas, or your vehicle breaks down.

When utilizing the Green Angels, please remember that a small tip is greatly appreciated to help keep them running. The Green Angels are run through Mexico’s Ministry of Tourism and rely on donations to remain operational. So, should you need their help, don’t forget to show gratitude!

Green Angels Contact Information

  • Operate from 8 am to 8 pm
  • 24 hours a day on major holidays and long weekends
  • 1-800-990-3900 (Tijuana, Ensenada, & El Hongo toll roads)
  • 1-800-888-0911 (Tijuana, Tecate toll roads)
  • Tourist Assistance Hotline = dial 078 from any cell phone or TELMEX phone booth in Baja

Tow Trucks

In Baja, Mexico, the best thing to do if your car breaks down and you need a tow is to call a tow truck. There are many tow companies in the area that can help you get your car to the repair shop or another place of your choice safely. Some tow truck services are in bigger cities, but you can also find them near highways and main roads. The price of a tow service depends on how far it has to go, so make sure to get an estimate before you have your car towed.

If you need a tow truck in Baja but don’t know where to look, you can look online for local companies. Most will have a website or other way for customers to get in touch with them. You can also try to find a tow truck by calling tourist information centers or other local businesses.


When you are driving around Baja, locals can be one of the best sources of roadside assistance. Locals are always willing to help, whether you’re stuck in the mud or just need help finding a mechanic.

People who live and work in Baja have a lot of experience with off-road vehicles and know what to do when cars get stuck. Locals may even offer towing services, so don’t be afraid to ask for help.

If you want a more permanent fix, locals can also give you advice on how to fix your car and show you where to find the parts and supplies you need. Many of the smaller auto repair shops in smaller towns can do just as good a job as their bigger city counterparts.

Don’t be afraid to ask for help from the people who live there. Most of the time, they will go out of their way to help travelers. This is a great way to learn more about the area and its culture.

Fellow Travelers

Going on a trip through Baja, Mexico can be fun and exciting. But you might have some problems along the way. In an emergency, you can thank your lucky stars that you can ask your fellow travelers for help.

These people might have access to extra tools that could help you get out of a jam, like jumper cables or a tow truck if you get stuck. If you can’t find help anywhere else, your fellow travelers can also give you moral support and help.

If you are in a convoy, caravan, or just on the road with other cars, it is important to make sure that everyone is ready and aware of the risks of traveling in Mexico. Talking about roadside emergency plans ahead of time can keep everyone safe and ready.

If your car breaks down, you can ask for help from other people on the road. Traveling with friends is always a good idea, because they can be a big help if something goes wrong.

To sum up, if you are traveling in Baja, Mexico, and you need help in an emergency, you can ask other people who are also traveling for help. If you need it, they might be able to give you more resources and moral support. Also, before hitting the road, it’s important to be ready and talk about what to do in case of an emergency.

What to Do If You Can’t Find Help

  1. Make sure you are in a safe place: It is important to stay off the road and out of harm’s way. If you are broken down on the side of the road, find a flat spot where you can safely wait for help. Move your vehicle off the road to a safe spot if you can.
  2. Don’t panic: It’s easy to get overwhelmed when stranded. Remember that help is nearby; the sooner you can remain calm and act appropriately, the better your chance of finding it.
  3. Call for help: Reach out to family and friends to see if they have any contacts in the area that can help. You can also call the Mexican equivalent of AAA (Green Angels), which offers roadside assistance nationwide.
  4. Reach out online: If you don’t have anyone in the area that can help, post your situation on social media such as Facebook or Twitter. You may be able to connect with other travelers or locals who can offer advice and support.
  5. Take a taxi: If all else fails, take a taxi to the nearest mechanic shop or town and ask for assistance from there.

Tire Repair and Replacement

If you are driving in Baja, Mexico and you find yourself with a flat tire or one that has become damaged, you can use the roadside assistance services to help you out. Some tow truck companies offer tire repair and replacement services throughout Baja, Mexico. They usually carry a variety of tires to choose from, so it is important to know what size and type of tire you need. If you do not know what type of tire you need, they will be able to help you with that.

Once the tire has been replaced or repaired, the tow truck driver will then be able to get you back on the road safely. It is important to note that some tow truck companies may not be able to assist if your tire is too damaged or the damage is too extensive. In that case, you may need to look into other services such as locals, fellow travelers, or Green Angels.

Additionally, if you find yourself with a flat tire while driving in Baja, Mexico and there is no nearby tow truck service available, it is important to have a spare tire on hand. Many rental car companies offer a free spare tire in their vehicles, but it is always best to double-check before leaving. If you don’t have a spare, you may need to purchase one from a local tire shop or roadside assistance service.

It is also important to note that most tow truck companies will not be able to provide tire repair or replacement services on roads without cell phone coverage. Therefore, it is always best to plan ahead and ensure that you have the proper tools and equipment necessary for an emergency tire repair or replacement.

Fuel Delivery

If you find yourself in a pinch and running low on fuel while driving in Baja, Mexico, you can have fuel delivered to you. Local tow trucks offer roadside assistance services, including fuel delivery. You can also ask fellow travelers or locals for help.

Before your trip, it’s important to know the locations of any gas stations along your route. Gas stations in Baja tend to be few and far between, so it’s important to plan ahead. Make sure to bring enough cash with you as many do not accept credit cards.

When asking for help from locals, make sure to use your best judgment. Offering money for fuel delivery is one way to show your appreciation. Also, be sure to use basic Spanish words so that you can communicate your needs clearly and politely.

Overall, if you find yourself running low on fuel while traveling in Baja, Mexico, you can utilize roadside assistance services like tow trucks and locals to get your car going again. Bring enough cash with you and remember to use basic Spanish phrases to make communication easier. Fuel delivery services will charge a fee for their services, so make sure to ask about the cost beforehand.

Lockout Services

If you lock your keys in your car while driving in Baja, Mexico, you can get back in a few different ways. Most roadside assistance services can help you get back into your car if you’ve locked your keys inside. This can be one of the quickest and easiest ways to get back in.

Green Angels, a government-funded roadside assistance program, helps people who have locked themselves out of their cars all over Baja, Mexico. Just call them, and they’ll send a truck to your car to open the door so you can get back inside.

You can also get help with lockouts from local mechanics. In small towns and villages, there may be mechanics who will come to you and help you get back into your car. This is usually a cheaper option than calling a tow truck or Green Angels, but it may not be the fastest way to get your car moving again.

Lastly, if you are driving with friends or family, they may be able to help you get back into your car. If someone knows how to pick locks, they might be able to let you back into your car without you having to call a locksmith or mechanic.

When it comes to lockout services in Baja, Mexico, there are a few different options. You can choose the best option for you based on where you live and what services are nearby. If you get locked out of your car, you can call Green Angels, hire a tow truck, ask a local mechanic for help, or ask your friends or family for help. There are always ways to get back into your car.

Battery Jump Start

If you are driving through Baja, Mexico, and your car’s battery dies, there are several ways to jump-start it. Most companies that offer roadside assistance also offer jump starts, so you can call one of these companies to help you out. You can also find locals or other travelers and ask them for help.

There are informal roadside assistance companies in many parts of Baja that can give jump-starts. Most of the time, they carry portable jump-start batteries and can get you back on the road quickly. But it’s important to make sure that when they jump-start your car, they do so in a safe way.

Lastly, if nothing else works, you can try to find a gas station or mechanic with a good jump-start battery. Make sure to ask for a guarantee that the battery will work if it doesn’t work or dies again soon after.

When it comes to getting a head start in Baja, Mexico, you have a lot of choices. Just make sure to take the safety steps you need to and use a reputable service.

Being Prepared

No matter what type of roadside assistance you need, being prepared is key when driving through Baja, Mexico. Knowing what types of assistance are available and how to access them will help make your travels much smoother and safer.


It’s crucial to be ready for roadside situations while traveling in Baja, Mexico. If you find yourself in a position requiring some aid, you can take advantage of a number of different services. You can get help from a variety of sources, such as tow trucks, locals, fellow tourists, and even specific organizations like the Green Angels, so you won’t be stuck. Get back on the road with minimal fuss by being familiar with the many forms of roadside assistance. Observe these suggestions, and have a wonderful trip!



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